Return Policy

Golden Age King Rentals is committed to ensuring transparency and fairness in all refund-related matters. Please review our refund policy to understand the terms and conditions under which refunds are issued.

Refund Eligibility

1. Cancellations Within 24 Hours of Booking

   • Full refunds are available for cancellations made within 24 hours of booking.

2. Cancellations After 24 Hours of Booking

   • Refunds are not available for cancellations made after the 24-hour window.

3. No-Shows

   • Refunds are not provided for no-shows or failure to pick up the vehicle at the scheduled time.

4. Service Issues

   • If you encounter any issues with the vehicle or service that prevents you from using your rental as agreed, please contact us immediately. Refund requests for service-related concerns will be evaluated on a case-by-case basis.

How to Request a Refund

1. Email: Send your refund request to louligabo@goldenageking.com or contact@goldenageking.com.
2. Phone: Call our team at +1 209-457-3909 or toll-free at +1 833-870-1166 (#800).

Please include the following details in your request:

• Booking confirmation number
• Reason for the refund request
• Supporting documents, if applicable

Processing Time

• Approved refunds will be processed within 7-10 business days from the date of approval.
• Refunds will be issued to the original payment method used at the time of booking.

Important Notes

• Refunds do not cover any third-party fees (e.g., bank charges or processing fees).
• Golden Age King Rentals reserves the right to deny refund requests that do not meet the criteria outlined in this policy.
• This policy may be updated at any time without prior notice.